Utility Setup Guide
- Apex Housing Solutions
- Dec 29, 2025
- 2 min read
Utility Setup Guide
When you move into your home, you need to set up your utilities as soon as possible. This utility setup guide helps make sure your services stay on and bills are sent to the right person.
This guide explains what you need to do.
What utilities do I need to set up?
You are usually responsible for arranging and paying for:
Gas
Electricity
Water
Council Tax
Internet and phone
Gas
You can find out who supplies gas to your home by contacting the national gas database.
How to find your gas supplier:
Visit: www.findmysupplier.energy
Or call: 0870 608 1524 (Call charges may apply)
Once you know the supplier, contact them to:
Tell them you have moved in
Give a meter reading
Set up an account in your name
Electricity
Electricity suppliers are linked to the local electricity network.
How to find your electricity supplier:
Contact UK Power Networks
Phone: 0870 608 1524 (Call charges may apply)
The supplier will ask for:
Your address
A meter reading
Your move-in date
Water
Your water supplier depends on where your home is located.
How to find your water supplier:
Contact the supplier to:
Register your name
Confirm your move-in date
Water suppliers cannot usually be changed.
Council Tax
You must register for council tax with your local council.
How to find your local council:
Once registered, the council will:
Send you a bill
Tell you how and when to pay
If you think you may be entitled to a discount or reduction, contact the council directly.
Internet and Phone
Internet and phone services are optional.
If you want these services, you will need to:
Choose your own provider
Arrange installation yourself
Before signing up, check:
Contract length
Installation costs
Coverage in your area
Important tips
Set up utilities as soon as you move in
Take meter readings on your first day
Keep copies of emails or letters
Do not ignore bills or reminders
Need help or have questions?
If you need help or are unsure what to do, you can contact Apex Property Management.
PROPERTY MANAGEMENT
📞 0203 304 241
📱 Whatsapp: 0794 648 3266
We may not be able to set up utilities for you, but we can help explain what to do or point you in the right direction.
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