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PRIVACY POLICY.

WHO WE ARE

This privacy policy gives you information about how Apex Housing Solutions collects and uses your personal data through your use of this website, including any data you may provide when you. For more information regarding our business please see here. We are the controller and responsible for your personal data collectively referred to as "Apex", "we", "us" or "our" in this privacy policy.

 

Personal data means any information about an individual from which that person can be identified.

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes [first name, last name, any previous names, username or similar identifier, marital status, title, date of birth and gender].

  • Contact Data includes [billing address, delivery address, email address and telephone numbers].

  • Financial Data includes [bank account and payment card details].

  • Transaction Data includes [details about payments to and from you and other details of products and services you have purchased from us].

  • Technical Data includes [internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, device ID and other technology on the devices you use to access this website].

  • Profile Data includes [your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses].

  • Usage Data includes [information about how you interact with and use our website, products and services].

  • Marketing and Communications Data includes [your preferences in receiving marketing from us and our third parties and your communication preferences].

We also collect, use and share aggregated data such as statistical or demographic data which is not personal data as it does not directly (or indirectly) reveal your identity. For example, we may aggregate individuals' Usage Data to calculate the percentage of users accessing a specific website feature in order to analyse general trends in how users are interacting with our website to help improve the website and our service offering.

 

HOW IS YOUR PERSONAL DATA COLLECTED

Your interactions with us - you may give us your personal data by filling in online forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you

Automated technologies or interactions - as you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies.

Third parties or publicly available sources.

Technical and Identity Data – from analytics providers, advertising networks and search information providers

 

PURPOSES FOR DATA STORAGE

We store your data for a variety of reasons including but not limited to proper performance of our duties to you as a customer, managing our relationship, dealing with your requests or complaints.

 

DISCLOSURES OF YOUR PERSONAL DATA

We may share your personal data in line with GDPR where necessary with the parties set out below:

  • The necessary employees of Apex Housing Solutions

  • Connected parties to Apex Housing Solutions (with your consent)

  • Government or official bodies where we are legally required to produce this information

 

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

 

HOW LONG DO WE STORE YOUR DATA

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

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To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

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